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August 31, 2005

Over There

So I'm sticking with FX's new Iraq soldier drama Over There. It's had some solid moments, though it's clearly still trying to find its feet. Some of the characters ring hollow with me.

Gotta hand it to FX for making edgy shows, though, and this one's filled with blood and guts -- this week one character got beheaded and another was disembowled by explosives.

One thing that really irritates me is the "Over There" song they close each show with, however. To my ear, its guitar melody, and more specifically the opening, is a weak rip off of "Wish You Were Here" by Pink Floyd. But, maybe it's just me.

Mismanaged health care

So it's open enrollment time at my employer's again -- the annual opportunity we have to review the different medical plans offered by the company I work for to see who offers the best plan, and make changes accordingly.

We're not a terrifically healthy family, so this is actually quite important two us. Of the five of us, three of us are taking medications to deal with various mood and brain disorders; three of us are involved with ongoing immunotherapy to resolve long-standing allergy issues; I'm dealing with diabetes and Bonnie is dealing with ongoing internal medicine issues related to her child bearing, which ended five years ago. Even James, our youngest, racked up massive bills last year when he managed to break his forearm in two places and create a second elbow for himself temporarily.

Right now we're enrolled with CIGNA, a Preferred Provider Organization, or PPO. We actually quite like CIGNA, because they have a pretty broad basis of providers, and as a PPO they don't require us to go through the rigors of pre-authorization for about anything except for surgery. Our doctors' offices seem to like them well enough too. What's more, because they're a privately funded PPO, they have more flexibility than other health plans do in their allotment for mental health provider visits, and this is huge with us.

Our alternative is one of several Health Maintenance Organizations, or HMOs, that my company offers plans with. All of them have shortcomings that just don't fit well with us: One's network of providers in our area is too small, another is a lot more expensive than what we currently have, and we've been warned away from another by enough patients and doctors that we will heed their advice.

While CIGNA is decent to deal with, there's one fundamental problem with PPOs: Paperwork. Every single thing that we do that's covered generated paperwork with them that we end up getting copies of. And paperwork can get fouled up very easily through every step of the process. Sometimes it's with the doctor's office using incorrect billing codes. Sometimes it's with the doctor's billing service using incorrect provider information, and having their claims rejected. Sometimes it's with CIGNA sending the wrong check or the wrong amount.

It's an imperfect system, but at the end of the day, it's one of the better health insurance plans we've had.

But today Bonnie spent the better part of three hours getting issues resolved with bills we've received and making sure our coverage through one provider is all set, because he's not normally part of our plan. This involved extensively haggling on Bonnie's part with service reps at CIGNA and billing services to get them to resubmit claims or reprocess claims. This also involved talking with several doctor's offices and a hospital, and a lot of requisite buck-passing between clerks and low-level staffers who'd rather just give you a different phone number than listen to your question.

It's at times like this that I've wanted a socialized health care system like the one my friends in Canada enjoy.

Until I talked to one friend who's going to wait a year for a specialist he needs to see, because demand in his area far outstrips supply. Sure, he could pay for a private practice, but that rather defeats the point of national health care, don't you think?

Anyway, the bottom line is, there's something very wrong with the system here, and I doubt slathering another layer of government bureaucracy and inefficiency is going to fix it.

August 26, 2005

ENVious

My two older kids are budding environmentalists who want to save animals, and hey, if they can figure out a way to make a living at it, more power to 'em. Anyway, we were riding in the van the other day and Robert and Emmeline were trying to figure out what powered mode of personal transportation they could use that would have the lowest impact on the environment.

Robert decided that the ENV is the one he wants. It's a hydrogen fuel cell-based motorcycle that is expected to go on sale next year for around $6,000, or a bit more than the cost of a high-end Vespa.

Robert likes it because there's supposed to be very little engine noise and it can be used both on and off-road. The off-road appeals to him because he'll be saving animals, so he'll need a bike that can maneuver forest trails. What's more, it's hydrogen fuel-cell based, so there's no emissions.

Of course, hydrogen is still really expensive and not exactly environmentally benign to produce in large quantities, but it's a start. Maybe it'll be a bit more commercially viable by the time he actually hits driving age in six and a half years.

August 25, 2005

Ooooeeeeooooo

"We have the ability to take [Venezuelan President Hugo Chavez] out, and I think the time has come that we exercise that ability." - Pat Robertson

"Our department doesn't do that kind of thing. It's against the law. He's a private citizen. Private citizens say all kinds of things all the time." - Donald Rumsfeld

One has to wonder if Pat Robertson was a muslim cleric living in the United States rather than a supposedly Christian minister, how fast the FBI would be knocking down his door, and how different the Secretary of Defense's reaction would have been.

A lot of people are aghast at Pat Robertson's statements, but is anyone truly surprised? This is the same fellow who said "Feminism encourages women to leave their husbands, kill their children, practice witchcraft, destroy capitalism and become lesbians."

Just a few weeks ago, Robertson was praying on the air for the presumptive death, incapacitation or terminal illness of more Supreme Court justices to open up spaces for more conservatives. The guy suggested back in 2003 that "maybe we need a very small nuke thrown off on Foggy Bottom," referring to the Washington headquarters nickname of the State Department.

He's a frickin' wingnut.

August 21, 2005

Made in the USA

OK, here's a good idea for a reality show: Made in the USA. The idea is that you assemble judges who review inventors' idea for the next big thing. A one-year contract with the Home Shopping Network is the prize.

Six teams of two develop their product from prototype to market-ready, and the television viewing audience gets to vote as well. The three resident judges include Karim Rashid, some guy who's supposed to be a consumer culture expert, Joy Mangano of HSN itself, and Nolan Bushnell, the guy who founded Atari, Chuck E. Cheese and most recently, uWink Inc.

Guest experts include HSN's head of QA, the head of a PR firm, an inventor who created the SuperSoaker, a top sales exec, a designer and others.

Why is it that the asshats who created The Littlest Groom or The Swan couldn't have greenlit this instead?

There are a million ways it could be completely bolloxed, but I'll be watching it on USA on September 14.

August 20, 2005

New, quiet dishwasher

My mother took advantage of a sales tax-free weekend in the Commonwealth of Massachusetts last weekend to buy us a new Whirlpool dishwasher to replace the Magic Chef unit that came with the house.

That thing was as old as time -- probably an original appliance that was installed when the kitchen was built, and it had definitely outlived its usefulness. It was nice of her to do -- if there was one kitchen appliance we wanted to replace, it was that one. The dishwasher was definitely on its last legs.

For one thing, the springs in the door were shot, so it would swing open with the force of a guillotine. James and the other kids caught it in the head from that thing more than once. When the door was open, it would rest at a slightly negative angle, so the bottom rack would roll out. This actually made loading dishes a big pain in the butt, because they would invariably roll around in the tray as it was resting on the door.

For another, it was loud as hell -- enough so that if we or the kids were watching a movie in the living room, which adjoins the kitchen, we'd have to turn up the volume to hear. It would have made a good sound effect for a star wars movie -- somewhere between an industrial machine and an otherworldly caterwaul.

Last, it used an old design that didn't very efficiently clean dishes and cups put on the top rack. We used it every day, and saw that it was doing a poorer and poorer job over time -- Bonnie would sometimes have to re-wash stuff in the top rack by hand.

So the new Whirlpool model went in on Friday, thanks to an independent contract Sears farmed the work out to. They showed up when they were originally scheduled to, and the only real snafu was that he grounded out the live electrical wire, which tripped the same circuit that my AirPort router and cable modem used, so I was temporarily without Internet access for a few minutes until I flipped the circuit breaker back on.

They had actually called us on Thursday -- it looked like they were going to install it a day early. But when he finally arrived, the contractor discovered that while the home office had given him our paperwork, they hadn't actually loaded our dishwasher itself into his truck. So he ended up coming back on Friday afternoon, as originally planned, and installed it without incident.

The difference between the old and new dishwasher is like night and day. You can barely hear this model operate, and it has push buttons and a digital timer on the front. It's also black (our other major appliances are white, but Bonnie and I prefer black).

Robert christened it last night -- I let him press the buttons to get the first load clean. Of course, getting him to load and unload it is a totally different story.

It's amazing what we take for granted as modern conveniences, and dishwashers definitely rank up there. As a lad I grew up for most of my first ten years in my grandmother's house -- she to this day contends that dishwashers are unnecessary, and instead has a two-basin steel sink that she (or whoever she corrals during big family means) uses to wash and dry dishes.

While we still lived there, my mother ended up buying a portable unit, that she took with us when we finally got our own house. It certainly saved time.

When Bonnie and I were first together as a couple, we didn't have a dishwasher in our apartment, but by the time Robert came along ten years ago we were living in places with dishwashers and haven't lived without one since.

Now, with three kids, I consider a dishwasher one of those modern conveniences that, while not strictly necessary, would definitely negatively impact the quality of our lives if we had to live without. Sort of like not having to churn your own butter or scrub your clothes against a rock down by the river.

August 18, 2005

Pet Peeve: I am not omniscient

Several times a week I'll receive a variation on this e-mail:

"I'm trying to get information about [product]. Does it work with [peripheral/computer configuration], do you recommend it, do you have contact info?"

This is one of the big problems with Googling for information.

My byline appears on practically every story I write. On a good day, I'll write a dozen, dozen and a half articles for MacCentral. That byline includes an e-mail link.

Problem is, I don't even remember a small portion of what I write about.

Unfortunately, a large percentage of folks who send this type of e-mail presume that because I've written about it, not only have I reviewed it, but that I am intimately familiar with the product and will know instantaneously what they're talking about. Nothing could be further from the truth.

There's this tendency to pick up the thought mid-stream and just run with it, as if we've just been having a conversation about this product or these products, and I'll recognize what it is they're talking about or how to resolve their problem.

I'm not stupid to it -- usually when I get it I'll try to use our Web site's search engine to see what I've written. Because in some cases, they're referring back to three-paragraph articles announcing a new product that I wrote two or three years ago. And in some rare cases, I'll actually have a nugget of information that they might find useful.

Often, they're e-mailing me out of frustration because they haven't been able to get an answer from the manufacturer, or they're already users of the product and are having a support issue they haven't been able to resolve through other means. I wish I could be an all-knowing oracle of wisdom in these cases. But that's what we pay Chris Breen for. So I sometimes make it his problem, depending on how sadistic I'm feeling.

So here's a tip: If you're asking someone for help that may have written a news article at some point, make sure to at least include a link in your e-mail so they'll know what you're talking about. And don't presume that they have any more info than what you've already read.

August 14, 2005

Falmouth Road Race '05

We braved the muggy, hot weather to go to Woods Hole this morning to help our kids' old preschool with some fund raising by volunteering for the Falmouth Road Race. It's an annual 7 mile run that draws more than 9,000 runners to Falmouth, Mass, and kicks off in one of our favorite parts of the Cape. Woods Hole is a little village on the southern tip of Falmouth that's hope to a world-class marine research institution. It's also where a lot of tourists depart from to visit Martha's Vineyard.

For us, it's just a nice spot to see the ocean; there's an aquarium that the kids like to go to, and there are a number of small shops and restaurants that are worth going into. Plus there's a bridge that goes up and down to let boats pass into a small lagoon, so that's something fun for the kids to see.

9,000 runners have a huge impact on the area, and our job was to clean up after them. So armed with trash bags and gloves, the kids and we filled up our bags and collected trash. Most of the runners are pretty good about finding trash bags or receptacles. Some apparently think they're already in the race and just discard bottles and cups on the lawn or in shrubbery by the side of the road.

It's interesting over the years to see the changing trends in running -- three years ago they were eating a lot more energy bars before they ran, but this year they were focusing more on water and sports drinks and Red Bull.

One thing that always cracks me up is how the runners toss clothes away. They layer, and then close to race-time they strip down to their racing clothes. We find t-shirts, sweatshirts, pants and other layers of clothing in the bushes. Silly ectomorphs don't retain heat too well, apparently.

This year, as with last, lots of the runners were wearing iPods. A lot of iPod shuffles this year, and a lot of iPod minis, mainly on armbands. The full-sized iPods seem to be a bit too bulky for the preference of many of the runners. There were numerous other flash-based MP3 players and small FM radio receivers in view, as well.

Bush approval rating in the toilet

Apparently George W. Bush's general approval rating with the American public is lower than the last two guys who won re-election (Clinton and Reagan) at this point in their second terms.

Bush's disasterous handling of Iraq and his inability to do anything about gas prices are cited as reasons. And it's pretty clear that it's more or less along bipartisan lines -- something like 80 percent of Democrats think he's doing a lousy job, while 90 percent of Republicans think he's the dog's bollocks.

Surprisingly, Bush hasn't dropped to Carter- or Nixon-like levels of public loathing, which once again reinforces my suspicion that the American public are a bunch of vile, stupid pigs who thoroughly deserve whatever imbeciles they elect.

August 12, 2005

A plausible justification

So Bob and Emme want to save wild, endangered animals when they grow up -- preferably furry cute ones with big eyes.

James wants to be a ninja.

More specifically, he wants to be a motorcycle-driving ninja. Who saves kittens and harp seals. That he can give to Emmeline to heal, because she wants to be a veterenarian.

"That's why I want to be a ninja," James declared today, eating a taco at dinner. "So I don't have to cook."

And so a little piece of me died with it

I know it is unseemly to find gratification in the acquisition and possession of material objects. I find the ostentatious display of wealth to be vulgar myself -- I sneer at the snobs who shop at upscale boutiques at our local Mashpee Commons and make rude gestures at people who drive by in Hummers as they tow large power boats.

But I am guilty of it as well.

In my case, Mac hardware is my Waterloo -- I have no resistance to it. And one of my most prized possessions, for almost four years, has been my 22-inch Cinema Display. The widescreen display boasted a 1600 x 1024 pixel native resolution and an ADC, or Apple Display Connector, that freed me from having to use a power and USB cable -- a single cable connected it to the Mac.

Through three different Macs that display worked perfectly, flawlessly. Until today.

I wasn't doing anything unusual, I was just listening to some music, ripping a disc and surfing the Web. I went upstairs to get some additional work done, and when I came back downstairs, nothing -- the computer recognized that the screen was still connected, near as I can tell, but the screen didn't show any image.

My local Mac repair guy tells me that this is something they have to send in to Apple to fix, so I'm not even sure if it's worthwhile.

When the hell does school start?

I love my kids, but I've had enough of them, and want them to go back to school. Can't wait for the week after Labor Day, when two of them go back (the third starts Kindergarten the following week).

We intentionally didn't plan a lot of stuff this summer like camps or other activities that would keep them away from the house, and in retrospect I'm just as glad that we didn't -- we overscheduled ourselves a year ago, and all it did was stress everyone, including the kids, out.

For the most part, the kids seem to be enjoying their summer break, though they have a tendency to get on top of each other to the point of screaming and shouting matches that stress both Bonnie and me out to the snapping point.

This weekend ought to be fun -- Sunday is the annual Falmouth Road Race, and as usual, we're helping out, volunteering as part of the cleanup crew. In return, the coordinators of the race make a donation to the preschool that James just graduated from -- a school that we've been associated with ever since Bob, who's entering fifth grade next month, was in pre-school.

August 08, 2005

Mighty Mouse not so mighty for gaming?

I don't have a Mighty Mouse yet, but I've been reading up on it. this is Apple's new multi-buttonish mouse complete with scrolling trackball thingy in place of a scrollwheel. Rather than having true button surfaces like most other mice out there, the Mighty Mouse uses touch-sensitive technology to sense where your fingers are: If you press on the left side, that's a left click, if you click on the right, that's a right click.

Lots of people have pondered the new mouse's suitability for gaming, since so many games play so much better if you have a multi-button mouse. What I've been told by several sources now is that if you keep your fingers on the surface of the mouse then click on the right side, it registers it as a left-click. In other words, to register a right-click, you have to make sure your index finger is away from the left side of the mouse all together.

That would make this new mouse a very poor peripheral for gaming, unfortunately. In the heat of a first person shooter firefight, or while playing RTS games or RPGs, you don't want to have to futz with your finger and hand placement to make sure that your mouse is properly registering right-clicks.

To that end, I guess I'll stick with the Logitech MX700 that's on my desk...

Busy weekend

My father, his significant other (or as he calls her, his old lady) Benny and their dog Spot paid us a visit over the weekend -- they drove out from the Bay Area on their way back and forth across the country, making various stops on the way to visit with friends and family.

They dropped in on Friday afternoon and took off this morning for parts North -- they'll then reverse direction in a few days and head back down the Atlantic coast before traveling back out West again. They need to get back to Oakland in less than three weeks for a show that Benny is participating in (she's an artist), so time is short.

I've only been in touch with Ron for a few years now, but I've visited with Benny and him each time I make it out to San Francisco for Macworld Expo, sometimes for a meal or two at a nice restaurant, once for a weekend at their house, and it's always been nice and casual, if a bit too short. But this is the first time that they've had a chance to meet my kids, which they've wanted to do as soon as he found out that I was out there and looking for him.

My three kids had a fun time meeting with and interacting with Grandpa Ron -- they went to the pool at the place Ron and Benny stayed at a couple of times, went out for dinner and lunch, and went mini-golfing, so it was quite a complete Cape Cod summertime experience, minus the beach.

Because Ron and Benny are driving, we weren't sure exactly when we were going to see them or for how long they were going to stay, so when I got a call on Friday morning announcing that they'd be here that afternoon, I let the kids know and we prepared accordingly.

Ironically, Bob and Emme had already decided that they wanted to go to the grand opening of Apple's newest area retail store in Braintree, Mass., so the following morning we trekked up to Braintree to visit the store. It was the first time Emme, James and Bonnie had been in an Apple retail store, so it was quite a treat for them. Getting back was hellish, however -- traffic was backed up for four or five miles along Route 3 before the Sagamore bridge, which goes over the Cape Cod canal, so we took time getting back and used back roads and alternate routes to do it. Unfortunate timing, given the circumstances.

Anyway, things are getting back to normal now as the kids are getting back into their routines of harassing each other and making messes all over the house. Bob managed to convince Bonnie to help him wash the cat (who was probably overdue for a cleansing). Max is now sitting in a sodden, humiliated-looking heap on the floor trying to groom himself.

August 04, 2005

Must be a slow news day...

...because the Mac news sites are falling over themselves to report a passing sentence from Sony Magazine, Sony's official propaganda mouthpiece for the UK. "The integrated Cell processor will be able to support a variety of operating systems (such as Linux or Apple's Tiger)."

The magazine's web site has news about the Playstation 3's expected release in 2006 -- an issue that I covered for the publications I work for back in May, when E3 was happening.

The PS3 looks like a nifty bit of kit -- quite fast under the hood, quite more capable than the PS2, and a lot of really exciting hardware all around. The system will be built around the "Cell" microprocessor, which was developed by Sony on conjunction with IBM -- who's fabricating the silicon -- as well as Toshiba, which has a lot of background in semiconductor development.

Prior to Apple's June announcement indicating plans to install Intel CPU hardware in future Mac designs, there was speculation that Apple might switch to the Cell, since it has an architecture derived from IBM's Power architecture, used in its PowerPC chips, including the 970 chip used in G5s.

In fact, there are a lot of Power chips out there -- most are aimed at server markets. Some are used in IBM-built supercomputers. But there's a big difference between a Power-derived CPU and a Mac. And simply because the Cell and the PowerPC shared a common lineage doesn't mean the Cell is any more or less suited for use in a Macintosh than any other CPU. Anyway...

So to summarize: Some UK writer for Sony's Web site said the Cell processor runs Mac OS X. Therefore, it might be right. Therefore, it must be news. Therefore, the announcement must be that the PS3 will run Mac OS X. A) Wrong, B) Who cares, C) Big, fat, hairy deal.

August 03, 2005

Frickin' Fridge Followup

It's been about a week and a half since we had out Kenmore refrigerator serviced by Sears, and I'm happy to report we haven't had any further trouble with it. The fridge defrosts normally now -- the circulation fan actually shuts off and the system actually warms up enough to melt the frost that forms, which we don't see, but you can hear it dripping down the drain tube every so often.

I had shut off the water supply to the ice maker when this problem started, thinking that perhaps a slow leak in that system was contributing to the influx of frost. So once the defrost circuit was replaced I turned it back on.

It's a simple creature comfort, but I really love not having to manually fill ice cube trays to get a cold drink. Watching food not spoil is good too.

August 02, 2005

Apparently I missed the memo...

... that told us to stop pronouncing it Ni-jur and start pronouncing it Nee-zher.

It isn't the first time. I'm still sore over the whole "carmel" to "caramel" thing that happened back in the late 70s and early 80s. Not to mention "HARass" instead of "harASS."

Mighty, mighty

Apple really needs to find a new design for their mice that doesn't look like something you shove up a sick elephant's ass.