Fed up with PR Newswire
Each morning I open up the Web browser on my Mac and select a link from the toolbar called "Daily News Sources." It opens up a number of tabs that link to Web sites that I depend on each day to stay abreast of what's happening in the tech world I cover. One of these tabs links to PR Newswire. Specifically, to the PR Newswire area for journalists the company sets up.
Under ideal circumstances, this is supposed to automatically open to a customized page that links to content set up specifically for me, based on preferences I've set.
About six weeks ago, it stopped working right, and just started timing out. Sometimes resetting the page will get it to work, more of than not, it just times out.
I've checked around with colleagues, many of whom have the same problem, so I know it's not just me. I asked PR Newswire about the problem a couple of weeks ago and got a response back indicating that they were aware of the issue and were working to correct it.
I'm just surprised it isn't a higher priority with them to fix. Ostensibly, getting press releases into the hands of the ... uh ... press ... is a vital part of what they're supposed to be doing.
Comments
Hi, I'm sorry you're having problems with PRNJ. As you point out, PR Newswire for Journalists is crucial in communicating our customers' messages to mainstream and other media and so yes, it is always a high priority. We're working on a fix for your problem and one of our team will be in touch on Monday to see if there is anything we can do for you in the meantime. Best regards, Rod Nicolson, VP Online Services, PR Newswire.
Posted by: Rod
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November 30, 2007 06:09 PM