Rude doctor's offices
Twice this week Bonnie has been put off by rude scheduling people at doctor's offices, and I don't quite understand if this is a general trend or something local to us.
On Monday she saw her primary care physician to have her thumb looked at. It had swollen painfully over the weekend -- in retrospect Bonnie thinks it might have been a spider bite she got in the middle of the night. The receptionist arbitrarily scheduled her for a followup in the middle of the day on Wednesday.
"Well, I'm working," said Bonnie. "I just started a new job."
"There's nothing I can do about that," said the receptionist, who gave her a song and dance about how the scheduling software they used didn't allow for any sort of flexibility.
Bonnie ultimately called on Wednesday morning and cancelled the appointment. Fortunately, her thumb is healing.
This morning she was contacted by another doctor's office for a followup for something she had looked at several months ago. They arbitrarily scheduled her for an appointment at 8:50 on Monday morning. Didn't bother to ask if it was okay first -- just put her in the book and called her to let her know about it.
"Well, that's not possible for me," said Bonnie. "Between getting the kids ready for school in the morning and making the 35 minute trip to your office, that doesn't give me the time I need to get myself ready."
"So...do you want to reschedule?" asked the receptionist.
Well, what do you frickin' think, lady? It would have been nice if you'd simply *scheduled* to begin with, instead of decreeing when she could be seen.