It's not the medium, it's the message
When I started using the Internet a decade and a half ago, I stuck pretty much to the Usenet and e-mail. In those pre-Web days, the Usenet was a rich communication medium for users who wanted to exchange thoughts and ideas, and I almost immediately became familiar with the concept of the flame war. In which an exchange of ideas would spin wildly out of control as posters found themselves unable to contain or control the emotional content of their postings.
The excuse, as common now as it was then, is that the medium does not lend itself to the subtleties and nuances of body language and voice that make spoken communication more effective.
That is true. It's also a totally bullshit excuse.
It's the same kind of irrelevant observation that "the book is better than the movie." Well, duh. They're two entirely different media.
It's like telling me that the carrot is better than the armchair.
What I'm saying is pretty simple: If you don't paint like Picasso, don't blame your brushes. It's because you ain't Picasso.