Attention strangers on the phone
Working at call centers and so on:
My last name is not pronounced "ko-hen." The h is silent. It's "ko-en."
I've never heard anyone from the Northeast screw it up. It only happens if someone calls that's from the south or the midwest. I guess you don't get a lot of Jews your way.
Also, the town I live in is pronounced "mash-pee." Not "mash-a-pee."
And the "a" in Hyannis is like the "a" in bat. Not "high-anus."
Thank you.